Time Well Planned

Imagine receiving a call from a client and being able to log the information, create a work order, assign it to the most appropriate technician using drag & drop to the calendar, schedule it and dispatch it in matter of seconds.

Imagine the field technician receiving the work order with all the information in his laptop or Pocket PC in the field within seconds.

Imagine the field technician having the right address, W.O. number, name of the contact, work description, date and time plus any other info necessary to make a happy client, at his fingertips.

Imagine having the field technician filling the work order using assemblies to record materials used, proper material descriptions coming directly from your database, having spell check and being able to e-mail the completed work order back to the office as soon as the work is completed.

Imagine the field technician having his jobs in his graphic calendar always up to date and managed remotely by the dispatcher.

Imagine your dispatcher having a dashboard that shows all the technicians with the on-going jobs and the ones already scheduled. Imagine having the ability to drag and drop a service call to change the time or date or to reassign to a different technician.

Imagine having a graphical representation of who is available and when, working hours and personal holidays being clearly displayed.

Accubid’s Service Management system will allow you to do this and much more.